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Privacy Policy

Sumitomo Heavy Industries (India) Private Limited is committed to safeguarding your privacy when you access the Company’s website: https://shi-in.com/. The Company has provided this Privacy Policy to familiarize you with the manner in which it collects, uses, shares and discloses your information.

In this Policy, references to ‘you’ or ‘your’, shall mean the end-user accessing and using the Website.

This Policy shall be construed to be provided in compliance with the Information Technology Act, 2000 and the Rules framed thereunder (as amended from time to time) (IT Act) or replaced by applicable law. The words and expressions used in this Policy but not defined herein will have the respective meanings assigned to them under the IT Act.

1. Applicability

a. This Policy applies to you, an individual for yourself or on behalf of any firm or company) when you accesses the Website or has shared any sensitive personal data or information with the Company.

b. This Policy governs the access, collection, use, storage, handling, and disclosure of Personal Data during the course of use of the Website.

2. PERSONAL DATA

a. It includes any data or information that relates to a you, natural person, which, either, directly or indirectly, in combination with other information, is capable of identifying you including but not limited to name, email address, mobile number, the organization the user works for, title, designation, location, postal address including Digipin, age, gender, internet protocol (IP) address, browser and operating system type, domain name, access time, and details regarding the parts of the Website that you access.

3. COLLECTION

a. The Company may collect and use your Personal Data in the following ways:

i. Personal information of customers:

  • For provision of information concerning the Company’s products and services
  • For sale, provision and support of the Company’s products and services
  • For development and provision of even better products and services
  • For responding to inquiries, and requests for information
  • For conducting and analyzing surveys and questionnaires

ii. Personal information of business partners including suppliers:

  • For communications, and negotiations concerning transactions
  • For executing and performing contracts with business partners as well as post-contract management
  • For management of business partners information
  • For payment and other accounting procedures

iii. Personal information of shareholders:

  • For exercising rights and fulfilling obligations pursuant to applicable laws
  • For providing various conveniences from the Company in relation to a shareholder’s position
  • For implementation of various measures to facilitate the mutual relationship between shareholders and Company from the perspective of a corporation and the corporation’s members
  • For shareholder management, including the preparation of shareholder data based upon prescribed standards in accordance with laws and regulations

iv. Personal information of job applicants:

  • For contacting job applicants and sending them documentation concerning selection
  • For making determinations concerning selection and other hiring activities

v. Personal information of employees:

  • For various business communications and procedures
  • For business audit
  • For employment management
  • For management of workplace safety and health
  • For responding to compliance cases such as whistleblowing

b. You may choose not to provide the Company with Personal Data. However, due to this, you may not be able to access a part or whole of the Website.

4. USAGE

The Company does not sell or rent Personal Data. However, it may use it for the above mentioned purposes and additionally for the below purposes:

i. To verify whether you are entitled to access and use the Website and the services made available through the Website.

ii. The Personal Data may also be used to enable the Company to enhance user experience of the Website.

iii. To comply with the Company’s legal obligations and compliance screening or recording obligations.

iv. Communicating with you through the approved channels to keep you updated on other information about the Company.

5. DISCLOSURE

a. The Company uses third-party service providers to provide services that involve data processing, for example archival, auditing, technology, website, research and security services amongst others. Some of the third parties with whom the Company shares Personal Data may be located outside of your country or the country from which the Personal Data was provided. While such third parties will often be subject to privacy and confidentiality obligations, you accept that, where lawful, such obligations may differ from and be less stringent than the requirements of the privacy laws of the jurisdiction of origin.

b. The Company will comply with requests and directions of all governmental, law enforcement or regulatory authorities, which it believes in good faith to be in accordance with any applicable law or in the belief that such disclosure is necessary to enforce the terms of use or this Policy. Such compliance may include providing Personal Data or any other information available to such agency or authority. By providing any information as part of your use of the Website, you hereby consent to the Company providing such information to any governmental, law enforcement or regulatory authorities who exercise jurisdiction over the Company and the Website.

c. Further, the Company may use professional and social media platforms such as LinkedIn, X (formerly Twitter), Instagram or Facebook. If you connect with us through any of these services, then such engagement will be subject to the terms of service and privacy policy of the relevant social media platform, and you should review the same before connecting with the Company on such social media platform.

d. By voluntarily providing us with Personal Data, you are hereby consenting to use such Personal Data in accordance with this Policy.

6. YOUR RIGHTS

a. You may request the removal of your Personal Data from the Company’s systems at any time by sending an e-mail to SHIIN.India.info@shi-g.com . If a request for removal is made, the Company will exercise all reasonable efforts to promptly remove your Personal Data. However, the Company does not guarantee the permanent removal of the Personal Data, which may, for example, remain in archival or backup copies.

7. DELETION

a. Your Personal Data shall not be retained for longer than is necessary for the purposes for which the Company collects or processes them, unless otherwise required for the purposes of fulfilling any legal obligation.

8. AMENDMENTS

a. Technologies and information governance practices are constantly developing. The Company may therefore need to revise this Policy in the future without prior notice. You should therefore review this Policy on the Website regularly to ensure that you are aware of any changes to its terms.

9. Grievance Officer

a. In accordance with IT Act, the contact details of the Grievance Officer are provided below:
The Grievance Officer
Sumitomo Heavy Industries (India) Private Limited
Office No. 05A117, We Work Galaxy, 43,
Residency Road, Richmond Town, Bangalore-560025
Email: SHIIN.India.info@shi-g.com